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"Customer service has always been a top priority for
With iVendix, our dealers will be able to manage their orders 24/7 and access our inventory in real time. This should allow Patagonia Europe to increase its in-season sales, and customer service staff to provide more pro-active service.
From an environmental point of view, we are also hoping that the B2B platform will limit the exchange of paper documents with our dealers. Having the best products and causing the least amount of harm to the environment has long been the ethos of Patagonia; we are now working to contribute further to the success of our specialty retailers with the iVendix B2B ordering tool”.